The BlackCloak
Baird Family Plan

We will provide email and phone-based customer support to answer your cybersecurity, privacy, and identity theft questions; provide advice and guidance on best practices; and troubleshoot issues with any BlackCloak software. Examples of assistance include phishing email review, SIM card review, router security review, and VPN recommendations, among many other topics.

Availability for all plans is Monday – Friday 8 a.m. – 8 p.m. ET with additional availability under the Principal Plan Saturday – Sunday 8 a.m. – 6 p.m. ET.

We will scan your home network for devices that are accessible to the Internet (e.g., security cameras, home automation system, routers, etc.).

BlackCloak will do all of the following remotely:

• install cybersecurity monitoring software on Covered Devices
• provide an initial assessment of Covered Devices
• continuously monitor Covered Devices
• attempt to remove any known quantifiable threats that are detected
• remediate as much as possible any damage caused by known quantifiable threats
• provide guidance to your device manufacturer in the event damage has occurred

Using email addresses you provide, we will continuously scan the Deep/Dark web to find exposed passwords for any accounts associated with those email addresses.

We will review and suggest changes to your privacy, security, tracking, and other settings on each of your Covered Devices.

Within our app, access real-time credit monitoring, credit scores, identity theft restoration and insurance protection, and access to detailed credit reports. Easily enroll, manage, and customize these features directly within the mobile app and extend identity monitoring services to your children. 

Our identity theft reimbursement, with zero deductible, reimburses you for expenses related to identity theft restoration, including replacement of documents, traveling expenses, loss of income, child/elderly care (incurred as a result of identity restoration), and legal costs.

Our full-service identity restoration service takes the burden off of you in the event that your identity is stolen by going beyond the traditional credit report restoration. We offer a robust case knowledge of non-credit restoration including payday loans, IRS, DMV, and court records

We will file opt-out requests to the top Internet data broker websites that host your personal information. For a list of sites covered, please visit blackcloak.io/data-removal.

By creating a fake service (often called a honeypot) within the BlackCloak application, we will get immediate alerts when it is scanned forewarning us that someone is trying to access your data. Plus, the fake service will act as a distraction from your real data.

BlackCloak will scan our threat intelligence databases for your home and device IP addresses to determine if any devices have been or are currently communicating with known malware servers.

We will provide training sessions for dual-factor authentication set-up on your email, bank accounts, and social media that natively offer such a solution.

We will provide training sessions on third-party solutions that offer encrypted password safes for storing usernames and passwords.

We will provision a VPN application for each adult to use on Covered Devices with a dedicated username and password that you will control.