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– Mobile Devices
Make sure the networks in all your homes are secure.
We will provide email and phone-based customer support to answer your cybersecurity, privacy, and identity theft questions; provide advice and guidance on best practices; and troubleshoot issues with any BlackCloak software. Examples of assistance include phishing email review, SIM card review, router security review, and VPN recommendations, among many other topics.
Availability for all plans is Monday – Friday 8 a.m. – 8 p.m. ET.
We will scan your home network for devices that are accessible to the Internet (e.g., security cameras, home automation system, routers, etc.).
BlackCloak will do all of the following remotely:
Using email addresses you provide, we will continuously scan the Deep/Dark web to find exposed passwords for any accounts associated with those email addresses.
We will review and suggest changes to your privacy, security, tracking, and other settings on each of your Covered Devices.
Through Experian IDNotify™, we provide identity theft monitoring, credit monitoring and up to $1 million dollars of identity theft insurance, where available by jurisdiction.* You may also have Child Monitoring under your account, which includes dark web monitoring, social security number trace, identity theft insurance of up to $1M, and social media account monitoring for your children. You will need to pass a one-time guardianship verification process to receive alert content for your children.
We will file opt-out requests to the top Internet data broker websites that host your personal information. For a list of sites covered, please visit blackcloak.io/data-removal.
By creating a fake service (often called a honeypot) within the BlackCloak application, we will get immediate alerts when it is scanned forewarning us that someone is trying to access your data. Plus, the fake service will act as a distraction from your real data.
BlackCloak will scan our threat intelligence databases for your home and device IP addresses to determine if any devices have been or are currently communicating with known malware servers.
We will provide training sessions for dual-factor authentication set-up on your email, bank accounts, and social media that natively offer such a solution.
We will provide training sessions on third-party solutions that offer encrypted password safes for storing usernames and passwords.
We will provision a VPN application for each adult to use on Covered Devices with a dedicated username and password that you will control.
Our QR Code Scanner automatically validates the legitimacy of a QR codes’ underlying URL, and proactively alerts members to navigate away from malicious websites.
*Identity Theft Protection made available through IDNotify™, a part of Experian™.
**Identity Theft Insurance is underwritten and administered by American Bankers Insurance Company of Florida, an Assurant company under group or blanket policy(ies). The description herein is a summary and intended for informational purposes only and does not include all terms, conditions and exclusions of the policies described. Please refer to the actual policies for terms, conditions, and exclusions of coverage. Coverage may not be available in all jurisdictions.